Vidrio is on Slack
vidr.io/support just says “email me”. I suspect many people won’t bother. Instead, I’ll be using a public Slack team for support. This can double as a hub for development (just me at the moment!).
The Slack team is vidrioapp.slack.com. I created this last summer but never used it. Let’s use it!
One problem: “public Slack teams” aren’t really a thing. An admin has to send out an invite to each member who wants access. A popular hack around this is slackin, which runs a server to automate these invites. Here’s an example.
Slackin wants me to
- Create a new admin user,
- Create an API token for that user. The instructions for this aren’t clear. I had to visit https://api.slack.com/custom-integrations/legacy-tokens as the
- Deploy using zeit.co/now - done.
Now we have a slack inviter domain!. I created a test account with it; it works.
Now to point people to it from vidr.io/support. Done.
I think I can set this up at
https://slack.vidr.io, but that’s a future job.
I wrote this because I'm making Vidrio. I said I was coming up with a support system. I'm using Slack for this. This post is not associated with my employer. This site is hosted by Netlify (who are great, but I'm not associated with them either).